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PRODUCT ENGINEERING

We work with clients to define workflows and built custom software to help optimize those processes. Process optimization is achieved through one or more of the following:

  • Automating tasks that do not necessarily require human intervention
  • Automating Quality control
  • Automating checks and balances to minimise errors
  • Enabling mobility to teams and workflows

MS Office Solution product engineering methodology is agile and centered around the user. All our processes for product engineering are undertaken with the user’s complete involvement and understanding the end user’s expectations is our biggest strength. Our product engineering practice focuses on these three overlapping areas:

Mobility

Our team undertakes mobility enablement of processes that are done in parts due to various constraints. Mobility enables processes at remote locations or on the field to instantly sync with central locations thus reducing data entry costs, errors etc and providing a real time workflow. We have worked with clients on various projects like enabling submission of leads by field forces, on site machinery audits, electronic health records, etc which were earlier managed through paper forms and then re-entered onto a system.

Automation

We provide customized solutions to improve business outcomes by identifying the potential automation areas and automating those areas. Automation has helped our clients in cost reduction, better performance, increased productivity and increased reliability. Our automation projects include applications that help in preparing legal documents for property sale contract, creating brochures for events, getting data from various sources for monthly reports, automating 360 feedback, employee referral systems etc.


SAAS Based Tools

Processes that are used across by a large number of clients have been built out as tools that clients can install on their server or through our AWS managed servers. This saves a lot of the product engineering cost and hence is very cost effective. Our Rockchat Chatbot answers queries regarding ticket status etc for the banking domain resulting in a reduction of over 2000 man hours of effort for a single client at one tenth the cost.



  • Stakeholder expectations and Dashboard objectives
  • Business context and constraints
  • Tools and technology choices
  • Internal and external data sources
  • Envisaging outputs/dashboard
  • Exploratory data analysis
  • KPIs used in industry, best practices
  • Analyses and KPIs to address business problems
  • Stakeholder sign-off on KPIs
  • Refresh frequency decisions
  • Map data sources to target database
  • Data cleansing and consistency checks
  • Data transformations and KPI construction
  • Load data into the target database
  • Mock-ups and wireframes
  • Revise with stakeholders
  • Build dashboard prototype
  • Conduct User Acceptance Testing
  • Release dashboard and schedule for updates

Case Studies

 

Bottom Content Bottom Content Lorem Ipsum is simply dummy text of the printing and typesetting industry. Lorem Ipsum has been the industry's standard dummy text ever since the 1500s, when an unknown printer took a galley of type and scrambled.

Popup content Bottom Content Lorem Ipsum is simply dummy text of the printing and typesetting industry. Lorem Ipsum has been the industry's standard dummy text ever since the 1500s, when an unknown printer took a galley of type and scrambled.

Bottom Content Lorem Ipsum is simply dummy text of the printing and typesetting industry. Lorem Ipsum has been the industry's standard dummy text ever since the 1500s

Popup Content Lorem Ipsum is simply dummy text of the printing and typesetting industry. Lorem Ipsum has been the industry's standard dummy text ever since the 1500s

Bottom Content Lorem Ipsum is simply dummy text of the printing and typesetting industry. Lorem Ipsum has been the industry's standard dummy text ever since the 1500s

Popup Content Lorem Ipsum is simply dummy text of the printing and typesetting industry. Lorem Ipsum has been the industry's standard dummy text ever since the 1500s